Privacy Policy

Who We Are

zilavexirok operates from Unit 18, Ratcliffe Mills, Tong Rd, Leeds LS12 3BG, United Kingdom. We provide industry financial analysis and educational resources to professionals across the United Kingdom. When we mention "we," "us," or "our" in this policy, we're referring to zilavexirok and our platform at zilavexirok.com.

Information We Collect

Let's be straightforward about what data we gather. We only collect information that helps us provide better services and improve your experience with our platform.

Information You Give Us Directly

When you sign up for our learning programmes or contact us, you share certain details with us:

• Your name and email address
• Phone number if you choose to provide it
• Company information and job title when relevant
• Programme preferences and areas of interest
• Payment details processed through secure third-party providers
• Messages you send through our contact forms

Data We Collect Automatically

Like most websites, we gather some technical information when you visit our platform. This helps us understand how people use our site and where we can make improvements:

• IP address and general location data
• Browser type and device information
• Pages you visit and time spent on each
• How you found our website (referral sources)
• Click patterns and navigation behaviour

Cookies and Similar Technologies

We use cookies – small files stored on your device – to remember your preferences and analyse site usage. You can control cookies through your browser settings, though some features might not work as smoothly if you disable them entirely.

How We Use Your Information

Everything we collect serves a specific purpose. We're not in the business of hoarding data for no reason.

We won't sell your personal information to third parties. That's not how we operate, and it never will be.

Legal Basis for Processing

Under UK data protection laws, we need a lawful reason to process your information. Here's what applies to us:

• Contractual Necessity: Processing data needed to deliver the services you've signed up for
• Legitimate Interest: Using information to improve our platform and send relevant content (you can opt out anytime)
• Consent: Marketing communications where you've explicitly agreed to receive them
• Legal Obligation: Complying with laws, regulations, and legal processes

Sharing Your Information

We keep your data within our organisation whenever possible. But sometimes, we need to share limited information with trusted partners who help us run our platform:

Service Providers

These companies process data on our behalf under strict confidentiality agreements:

• Payment processors handling financial transactions securely
• Email service providers delivering programme updates and communications
• Cloud hosting services storing data with appropriate security measures
• Analytics platforms helping us understand site usage patterns

Legal Requirements

We may disclose information if required by law, court order, or to protect our legal rights. This happens rarely, but we want you to know it's a possibility.

Business Transfers

If zilavexirok merges with another company or undergoes restructuring, your information might transfer as part of that process. We'd notify you of any such changes.

International Data Transfers

Our primary operations are in the United Kingdom, but some service providers operate globally. When we transfer data internationally, we ensure appropriate safeguards are in place through:

• Standard contractual clauses approved by UK authorities
• Adequacy decisions recognizing equivalent data protection standards
• Additional security measures protecting data in transit and storage

How We Protect Your Data

Security isn't just a checkbox for us. We've implemented multiple layers of protection to keep your information safe:

• Encryption of data in transit using industry-standard TLS protocols
• Secure storage with access limited to authorized personnel only
• Regular security audits and vulnerability assessments
• Strong password policies and multi-factor authentication for staff
• Incident response procedures to handle potential breaches quickly
• Staff training on data protection and security best practices

No system is completely invulnerable, but we take reasonable precautions to minimize risks. If a breach occurs, we'll notify affected individuals and relevant authorities as required by law.

Data Retention

We don't keep information longer than necessary. Here's our general approach:

• Active Users: We retain data while your account remains active and you're engaged with our programmes
• Former Users: After account closure, we keep essential records for 7 years to meet tax and legal requirements
• Marketing Data: Contact information for marketing stays until you opt out or after 3 years of inactivity
• Technical Logs: Server logs and analytics data are typically deleted after 18 months

Different retention periods might apply based on specific legal obligations or legitimate business needs. You can always contact us to request earlier deletion where applicable.

Children's Privacy

Our platform targets professionals and isn't intended for anyone under 16. We don't knowingly collect information from children. If you're a parent who believes we've inadvertently gathered data about your child, please contact us immediately so we can remove it.

Third-Party Links

Our platform occasionally links to external websites and resources. We're not responsible for their privacy practices, and this policy doesn't cover them. Check their individual privacy policies before sharing any personal information with third-party sites.

Changes to This Policy

Privacy laws and our practices evolve over time. We'll update this policy when necessary and post the revised version here with a new "Last Updated" date. Significant changes will be communicated directly to active users via email. We encourage you to review this page periodically to stay informed about how we're protecting your information.

Your Right to Complain

We hope to resolve any concerns directly, but you have the right to lodge a complaint with the UK Information Commissioner's Office if you're unhappy with how we've handled your data. You can reach them at ico.org.uk or call their helpline at 0303 123 1113.